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Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.
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Free /
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call, centers, forecasting, workload, reporting, volume, staffing, optimization
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Review Lokad Desktop Workload Forecasting
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